Frequently Asked Questions

Q:	How much does a membership cost?
A:	Membership rates can be found in the Rates section of our website.

Q:	Do you offer reduced rates?
A:	Membership financial assistance is available through our Financial Assistance Program. We base our membership assistance on household income and distribute our resources according to need.

Q:	Do you offer seasonal memberships?
A:	Yes, seasonal memberships are available to accommodate members who temporarily reside in our service area. Seasonal memberships are available for 3, 4, 5, or 6 months and must be paid in full at time of purchase.

Q:	Do you have corporate memberships?
A:	Many corporations have partnered with the YMCA to offer membership as a benefit to their employees. To find out if your company offers a corporate membership with the YMCA, or for more information on establishing corporate relationships, please visit the Corporate Membership section of our website.

Q:	Can I pay cash instead of automatic debit?
A:	Yes, we accept cash payment in advance for a 12-month period. To pay your membership dues monthly, we automatically debit from a bank account or credit card (Visa or MasterCard).

Q:	How do I become a member?
A:	Visit any YMCA location to join. You will need to complete a membership application and have payment for your joining fee and initial dues. To establish a monthly draft, you will also need a voided check or credit card.

Q:	How do I cancel my membership?
A:	The YMCA of the Palms requires a 30-day written notice to cancel a membership. A cancellation form is available at the Member Services desk.

Q:	Can I visit other YMCAs?
A:	Yes. Many YMCAs across the country participate in the AWAY program which allows members from other YMCAs to visit. You should call a location prior to visiting for specific policies.

Q:	Can I bring guests?
A:	Yes. We encourage our members to introduce their friends, family and colleagues to the YMCA. Guests must be accompanied by a YMCA member for $5 per visit.

Q:	What are your hours?
A:	Hours vary by branch and can be found on the individual branch home page.

Q:	Do you have lockers?
A:	All branches have day use lockers available for member use. Members should bring a lock to secure their belongings.

Q:	Will someone assist me with my workout?
A:	Yes. Our fitness staff and certified personal trainers are available to conduct fitness orientations, setup individualized routines and establish ongoing personal training sessions. Ask your instructor about fees for ongoing personal training.

Q:	Can I bring my child in while I work out?
A:	The YMCA provides a Child Watch babysitting program for children ages 3 months to 12 years.  This service is FREE for Family Members and available to others for a small additional fee.